1. Introduction

Our shop may obtain personal information (as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information of Japan, hereinafter referred to as the "Personal Information Protection Act") and other information related to individual customers (hereinafter referred to as "Customer Information") when customers use our shop.

In handling Customer Information, our shop will comply with the Personal Information Protection Act, other related laws and regulations, applicable guidelines, and this Privacy Policy (hereinafter referred to as the "Policy") set forth by our shop below.

2. Scope of Application

This Policy applies to all Customer Information obtained by our shop in connection with the customer’s use of our services.

3. Customer Information Obtained by Our Shop

Our shop obtains Customer Information through the following means: a. Information directly entered by customers into services related to our shop b. Information provided by customers via email, postal mail, documents, telephone, etc. c. Information collected when customers use or browse our services

Information obtained in connection with product purchases

• Basic information such as customer’s name, address, occupation, etc.
• Contact information such as telephone number, email address, etc.
• Information such as bank account details
• Other information relating to customers and their purchases

Other information obtained through the use of our shop

• Information about products purchased by customers and usage of our shop
• Payment status in our shop
• Technical data such as cookies, IP address, device type, mobile device identifier, browser type, browser language, referrer URL, platform type, number of page views, time spent on pages, and timestamps of activities on our website or applications
• Other information regarding customers’ use of our shop

Information obtained through surveys conducted by our shop

• Responses to surveys regarding the use of our shop, customer requests, etc.
• Other information relating to customer surveys

4. Purpose of Use

Our shop uses Customer Information described in Section 3 for the following purposes:

Provision of services related to our shop

• To confirm purchases of products and other services
• For billing, payment, and confirmation
• To provide services related to our shop

Improvement of services and development of new services

• To investigate and analyze usage conditions and patterns
• To conduct surveys for customers regarding our shop
• To send rewards, etc. for cooperation in surveys
• To improve and enhance services and develop new services
• To customize services to individual customers
• To plan and develop new services and conduct research and development
• To improve service quality

Guidance and customer support

• To provide information and notifications related to our services
• To confirm email distribution service subscriptions and deliver emails
• To inform customers about campaigns
• To deliver prizes for sweepstakes, etc.
• To inform customers about new products and services
• To notify customers of significant changes such as revisions of terms and conditions
• To respond to customer inquiries and requests
• To maintain proper communication with customers regarding the use of our shop

Advertising and marketing

• To distribute, display, or measure the effectiveness of advertisements
• To implement other advertising and marketing initiatives

Management and operation

• To verify usage status and registration information
• To confirm compliance with terms of service
• To address suspected or confirmed violations of terms and resolve operational issues
• To ensure safe use and maintain service quality

Provision to third parties

• To provide information to card issuers for fraud detection and prevention (use of EMV 3-D Secure)

5. Entrustment and Provision of Customer Information to Third Parties

Our shop may provide or entrust Customer Information to third parties in the following cases. When doing so, we will examine whether the recipient meets our standards, supervise them appropriately, and take contractual measures to ensure proper handling of Customer Information.

Outsourcing

When entrusting all or part of operations (e.g., processing information, providing information to customers, conducting campaigns or surveys, analyzing usage, etc.)

Partners

When cooperating with partner companies for service provision (including advertising distribution, display, or measurement of effectiveness with advertising service providers, agencies, and related businesses)

Business succession

When transferring our services through mergers, corporate splits, business transfers, or similar (including transfers to a newly established corporation)

Legal compliance

When required by law, court order, administrative authorities, regulators, or other public institutions

Dispute resolution

When necessary to resolve disputes with third parties or protect the rights and interests of customers and third parties

Card issuers

For fraud detection and prevention under EMV 3-D Secure, we may provide customer information (such as name, phone number, and email address) to the card issuer used by the customer. If the issuer is located overseas, the information may be transferred to that country. However, since we cannot identify the specific card issuer or its jurisdiction from the information collected, we are unable to provide details of the personal information protection system or security measures in such countries.

• Name of the foreign country where the recipient is located
• Information regarding the personal information protection system of that country
• Measures taken by the issuing company for personal information protection

6. Management

Our shop will strictly manage Customer Information to prevent loss, destruction, alteration, unauthorized access, and leakage. When entrusting handling to other companies, we will supervise them appropriately.

7. Use of Google Analytics and Cookies

Google Analytics

Our shop uses Google Analytics to investigate and analyze usage patterns. Data collected through Google Analytics is managed in accordance with Google’s privacy policy. For details and opt-out procedures, please refer to Google Analytics Terms of Service and How Google uses information from sites or apps that use our services.

Cookies

Our shop may use cookies and similar technologies for convenience, statistical analysis, advertising distribution, display, and effectiveness measurement.

Cookies are text data stored on your device when you access our services.

Customers may restrict or refuse cookies through browser settings, but this may prevent proper use of our services.

8. Correction of Customer Information by Our Shop

If there are changes to information such as municipality names, postal codes, or financial institutions that would hinder billing or payment, our shop may update registered Customer Information.

9. Customer Rights: Confirmation, Correction, and Disclosure of Retained Personal Data

Customers may exercise the following rights regarding their information:

Confirmation and correction

Customers may review and correct their registered information at any time.

Disclosure of retained personal data

Our shop will disclose retained personal data or records of third-party provision upon request, unless disclosure would:

• Endanger the life, body, property, or rights of the customer or a third party
• Significantly interfere with the proper execution of our business
• Violate laws or regulations

Amendments to retained personal data

Customers may request correction, addition, deletion, erasure, suspension of use, or suspension of provision to third parties. We will confirm that the request is made by the customer or their authorized agent and that legal requirements are met, and will respond in accordance with the law. Please note that due to technical limitations, we may not always be able to meet requests directly.

10. Disclaimer and Precautions

Use of external websites

Our shop bears no responsibility for the protection of personal information on websites operated by other businesses or individuals (including websites accessed through links provided by our shop). Please review such websites carefully before use.

Authentication information

Customers must strictly manage their authentication information to prevent loss, misplacement, or leakage to third parties.

11. Changes to the Privacy Policy

Our shop may amend this Policy as necessary.

Customers must check the latest Policy when using our services.

If changes are made, we will notify or publicize the revised Policy and its effective date. When legally required, we will obtain customer consent for changes (including deemed consent if customers continue to use our services after notification/publication or do not cancel registration within the specified period).

12. Inquiries

For inquiries regarding this Policy, or for requests under this Policy or the Personal Information Protection Act, please contact us through our Inquiry Form.